Whether you’re looking at things as a customer or a company, modern expectations can be summed up in three words: “Right away… always.” But how can your company keep up when that’s the basis for a good customer experience? The answer: a 2-2-4 approach.
In this report, Ralph Aboujaoude Diaz, Practice Leader at HFS, explains how "AYR’s 2-2-4 approach takes on “impossible” enterprise IDP challenges.